Frequently Asked Questions
Frequently
Asked Questions
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Is there a minimum order?
Yes, we do have a $375 minimum order. Not including delivery and setup fees.
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Why are balloons so expensive?
In the past 5-6 years balloon costs, like everything, have increased dramatically. The cost of helium alone has increased by 400%! Shiny balloons and special finishes are as much as 2 or 3x the cost of a plain white balloon and in organic designs a minimum of 3 sizes per color-sometimes 4 or 5-is required to get the effect everyone loves. At Boston Balloon Art you're also paying for uniquely personalized customer service and years of training and experience that guarantee an amazing result!
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How do you calculate the takedown fees?
Strike fees are necessary when a venue needs us to take away all the balloons and the structures holding them together. They are based on distance to the location and time of day/night.
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How much is delivery?
Delivery Fees are charged based on distance from the Northshore.
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What if I don't know what I want?
Rest assured, our top designers are excited to bring you the latest in design styles and steer you to the best balloon designs for your event! Even if you only need a balloon column and/or a balloon arch we'll help you find what's right for you.
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How much lead time do we need?
Honestly, we like to have a lead time of four or more weeks, but, of course, we can fulfill balloon orders in as short as one or two days when our workload allows.
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Can you customize balloons?
YES! We can add logos, names, dates, questions, ETC - Our imagination and the size of the balloon are our only limits! We use custom fonts and colors to personalize for you.
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How do you know how large an arch needs to be?
We recommend you measure how far across you want the balloon arch opening and how tall your ceiling is, and we'll need a photo of the space it's going to be installed in an we'll figure out the rest!
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What if I need to match colors?
You can start with our balloon color palette. If you don't see the color there, send us a sample and we'll see if it needs to be a special double-stuffed color. We can match just about anything.
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What type of events do you do decor for?
You name it! We do wowable balloon designs for every event! Bar and Bat Mitzvahs, grand openings, seminars, banquets, graduations, open houses, weddings, birthdays, baby showers, gender reveals, newborn parties, sweet sixteen, baby naming, wedding showers, funerals, prom, senior all night parties, welcome home party, block parties, etc.
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About Outdoor Balloons
The stability and longevity of your balloons are affected by direct sunlight, temperature, humidity, and guests touching them. For that reason we cannot guarantee how long your balloons will last outside even though we do special outdoor prep for all of our balloon designs to maintain their appearance as long as possible.
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Do you have a guarantee
For information on our policies please fill out our Inquiry Form and in the message section request a copy of them and we'll be glad to email them to you.
Thank you!
