Frequently Asked Questions

Frequently

Asked Questions

  • Is there a minimum order?

    Yes, we do have a $350 minimum order. Not including delivery and setup fees. 

  • How do you calculate the return fees?

    Strike fees are necessary when a venue needs us to take away all the balloons and the structures holding them together.

  • How much is delivery?

    Delivery Fees are charged based on distance from the Northshore.

  • What if I don't know what I want?

    Rest assured, our top designers are excited to bring you the latest in design styles and steer you to the best balloon designs for your event! Even if you only need a balloon column and/or a balloon arch.

  • How much lead time we need?

    Honestly, we like to have a lead time of four or more weeks, but, of course, we can fulfill balloon orders in as short as one or two days when our workload allows.

  • Can you customize balloons?

    YES! We can add names, dates, questions, ETC - Our imagination and the size of the balloon are our only limits! We use custom fonts and colors to personalize for you.

  • How do you know how large an arch needs to be?

    We recommend you measure how far across you want the balloon arch opening and how tall your ceiling is, and we'll need a photo.

  • What if I need to match colors?

    You can start with our balloon color palette. If you don't see the color there, send us a sample and we'll see if it needs to be a special double-stuffed color. We can match just about anything.

  • What type of events do you do decor for?

    You name it! We do wowable balloon designs for every event! Bar and Bat itzvahs, weddings, birthdays, grand openings,  seminars, banquets, graduations, open houses,baby showers, gender reveals, newborn parties, sweet sixteen, baby naming, wedding showers, funerals, prom, senior all night parties, welcome home party, block parties, etc.


  • Outdoor Balloons:

    The stability and longevity of your balloons are affected by direct sunlight, temperature, humidity, and guests touching them. For that reason we cannot guarantee how long your balloons will last even though we prep all of our balloon designs to maintain their appearance as loong as possible.